Privacy Policy
Last updated: 01/28/26
Kelley’s Candles respects your privacy and is committed to protecting the personal information you choose to share with us. This Privacy Policy explains what information we collect, how we use it, and your rights as a visitor or customer.
Information We Collect
We may collect the following types of information:
- Contact information (such as name and email address)
- Order information (such as shipping address and items purchased)
- Customer communications (messages you send us)
- Basic site data (such as browser/device information and approximate location from IP, depending on your settings)
Email List Sign-Ups
When you voluntarily sign up for our email list, we collect your email address to send updates, promotions, and news related to Kelley’s Candles. Email addresses may be stored and managed using third-party tools, including Google Sheets.
We do not sell, rent, or share your email address with third parties for their own marketing purposes. You may unsubscribe at any time using the link provided in our emails or by contacting us directly.
Payments (Stripe)
Payments on our website are processed securely through Stripe. Kelley’s Candles does not store or have access to your full payment card details. Stripe may collect and process payment information in accordance with its own privacy practices.
Stripe is a PCI-DSS compliant payment processor that uses industry-standard security measures to protect your information during checkout.
How We Use Your Information
We use personal information to:
- Process and fulfill orders (including shipping and customer support)
- Respond to inquiries and provide customer service
- Send optional marketing emails if you sign up (you may unsubscribe at any time)
- Improve our website and customer experience
We do not use your information for automated decision-making or profiling that produces legal or similarly significant effects.
Sharing Your Information
Kelley’s Candles does not sell or rent your personal information. We may share limited information with trusted service providers only when necessary to operate our business, such as:
- Payment processing: Stripe
- Email communications: services used to send order confirmations and updates
- Shipping and fulfillment: carriers and services used to deliver your order
We may also share information if required to comply with the law, enforce our policies, or protect our rights and safety.
Cookies & Site Data
Our website may use basic cookies or similar technologies to ensure proper functionality and improve performance. You can control cookies through your browser settings, though some features may not work properly if cookies are disabled.
Your Rights
You may:
- Opt out of marketing emails at any time
- Request access to, correction of, or deletion of personal information we hold about you
To exercise these rights, contact us using the information below. Please note that we may need to retain certain information for order, tax, or legal purposes.
Children’s Privacy
Kelley’s Candles does not knowingly collect personal information from children under the age of 13.
Data Security
We take reasonable steps to protect your information, but no method of transmission over the internet or electronic storage is 100% secure.
Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated effective date.
Contact Information
If you have questions or concerns about this Privacy Policy, please contact us at:
Email: kelleysfarmcandles@gmail.com